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Replies posted by cody

3 Replies

D
Apprentice
dworkApprentice
posted in API and Webhooks

Using API with existing username/password

This is exactly what I'm looking for. We're wanting to use the API to control some of our testing process, and it isn't logical to have one of our developer's password in the connection file.

8
A
Community Debut
4 years ago
D
Apprentice
dworkApprentice
posted in API and Webhooks

Using API with existing username/password

That's great. When you say using his Key, do you mean the actual key that appears on the profile page (if so is there any documentation / instructions on this method)  or do you mean using the username/password of the API user?EDIT: For anyone interested, you can use the API key as the username to make calls.Eg: curl -u APIKEY: http://{YourHelpDesk}.freshdesk.com/helpdesk/tickets.xml(Username = key, password = blank). The colon on the end means CURL doesn't prompt for a password.

8
A
Community Debut
4 years ago
D
Apprentice
dworkApprentice
posted in API and Webhooks

Using API with existing username/password

I think it's literally an X, it's not something you replace. It's ignored by the API since your key is all that's needed.

8
A
Community Debut
4 years ago

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