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Replies posted by brunougomes

2 Replies

S
Apprentice
shawn.rehillApprentice
posted in Archives - Freshdesk

Custom feedback AJAX submission

Hello I tested your code, because i am trying to do the same. Create a new ticket in my freshdesk, from my website.But, the Freshdesk does not allow us do it. You have to read about CORS to understand.I am trying to do it, but without progress.In your code you can change...contentType: "application/jsonp; charset=utf-8", to contentType: "application/json; charset=utf-8",...dataType: "jsonp", to dataType: "json"...because you have to use JSON and no JSONP cause they dont have support to it.And you will got the CORS error.If you in this time make this code WORKS, please tell me HOW. Or, we can work togetter in our solutions :DThank you.

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Community Debut
9 years ago
E
Apprentice
eric.millerApprentice
posted in Archives - Freshdesk

Full example of a Create Ticket API post

I am trying to create a ticket too. From my website. But there are some limitations in Freshdesk API.The API does not allow cross domain request.There is a project in ruby that can do it, what we want. But, I dont know if it can help me.But, answers your question.https://github.com/freshdesk/fresh-samplesIf in this time that you create this ticket here, you build somthing to create a new ticket in your freshdesk, please let me know.thank you,Bruno Gomes.

2
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Community Debut
8 years ago

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