Visit Freshworks.com Visit Freshworks

Replies posted by nelson

2 Replies

K
Contributor
keith_11877Contributor
posted in Archives - Freshdesk

Access to Tags via API

Great! You are correct, I don't need the filtering capabilities, I just need a way to view view the tags when looking at a single contact.Cheers,Nelson

19
aravind.sundararajan
Skilled Expert
5 years ago
K
Contributor
keith_11877Contributor
posted in Archives - Freshdesk

Access to Tags via API

Rohit,Has there been any development on this? I also use the tag field to identity "lead" contacts of our clients. We use the API to extend Freshdesk so we can track support contracts, hours remaining, emails when hours are low, etc. Without access to the tags in the API, we have no way to filter who the lead contact is for the company.I asked this same question here (https://support.freshdesk.com/support/discussions/topics/301629) 11 months ago with no real resolution.Please help.Nelson

19
aravind.sundararajan
Skilled Expert
5 years ago

Badge winners

Show all badges
Terms of UseCookie settings