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Replies posted by saurabhgupta_old

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M
Contributor
mfrischmanContributor
posted in Archives - Freshdesk

Security Flaw: Forgot Password Mechanism Can Circumvent Verification

Hi FolksThis issue is now resolved. Thanks for being patient throughout.Agents will continue to have access to the forgot password mechanism even if user activation emails are turned off and the agent is unverified. However, a contact will have access to the forgot password mechanism only if the contact is verified.Please feel free to reach out for any clarifications or feedback.ThanksSaurabhProduct ManagerFreshdesk Inc.

25
K
Contributor
8 years ago
K
Contributor
kweeksContributor
posted in Archives - Freshdesk

New Dashboard

Hi FolksBased on the feedback we have received, we have fixed the new tab behaviour for ticket counts on the dashboard. We have also tried to address the vertical scroll bar concerns for the recent activity widget. Hope this change helps!We will continue to monitor feedback regarding the new design for Dashboards and will look at improvising it based on the popularity and feasibility.ThanksSaurabh

8
D
Contributor
8 years ago

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