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Replies posted by russell.silva

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A
Apprentice
akshayApprentice
posted in Archives - Freshdesk

Custom Fields in API call

I was able to get this to work. The screencast helped. Below's a curl template that might be helpful when trying this functionality out.curl -u YOUR_API_KEY_HERE:X -H "Content-Type: application/json" -X PUT -d '{ "helpdesk_ticket": { "foo_field_160548": "Foo" }}' 'https://domain.freshdesk.com/helpdesk/tickets/4.json'There are multiple ways to get the name of the custom field. One is using a ticket GET. Another is using the get all ticket fields API call.

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Community Debut
9 years ago

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