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Replies posted by russellj

2 Replies

K
Apprentice
kapfelApprentice
posted in Portal/Knowledge Base

Restrict Registration Based On Domain

I am currently piloting FreshDesk, and this topic is big for me. We have students on a separate google email domain from our staff, but it looks like student can "login with google" for freshdesk just as easily as staff. I do not want the students to be able to login using their google credentials.  I guess I could just block our freshdesk domain in the web filter... That is an option if Freshdesk support is unable to filter "login with google"  by domain.

35
universalremotecodes
Community Debut
2 years ago
K
Apprentice
kapfelApprentice
posted in Portal/Knowledge Base

Restrict Registration Based On Domain

Currently there is not the option top restrict domains. So we had to setup our web filter to block student access to freshdesk. Even though that does not help us when they get home. Regardless we have not had any problems. Very happy with the product. 

35
universalremotecodes
Community Debut
2 years ago

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