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Replies posted by srikrishnan.ganesan_old

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M
Apprentice
markus_14961Apprentice
posted in Archives - Freshdesk

Not seeing content for FAQs or Chat (iOS application using Swift 3)

Hi Markus,Can you confirm you are seeing this behavior on a simulator and not a real device?If it is indeed on the simulator, our integration instructions do talk about a known issue and provide a workaround. Pasting the content below:iOS 10 Simulator issue   Hotline SDK depends on keychain services. Xcode 8.0 (8A218a) /  iOS 10 simulators have an issue with keychain services, which does not allow the SDK to retrieve data from the store when there are no "entitlements" set up. We expect this issue will be fixed in the later version of Xcode. In the meantime, we suggest the following workaround to continue testing on the iOS 10 simulators.   In the project’s capabilities page, please turn on push notifications capability (and select the "fix issue" if any issue appears). This is a work around to ensure there is a valid entitlement file for the project (which the simulator requires to work correctly), and once testing is done you can discard these changes. Hopefully t

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