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Replies posted by chase

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

Thats the same error I was getting. So I guess that means the fix they did for me must need to be done to all users. That's not good. I'm going to see if they'll give me more info.

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K
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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

the "Customer Orders" doesn't even show up? That's odd. When I was receiving the error, the "Customer Orders" would show up but when you click on it to expand it, it would just be blank. The error on the page would occur at page load and stopped this freshplug from working at all. 

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

are you trying in Chrome? If so have you looked at the console in the dev view to see what errors are showing up? the quickest way to do this is to press ctrl+shift+i on the ticket page (ticket you are trying to see orders), then select "Console" to see if there are any errors on the page.  If nothing is showing up most likely there is an error. Maybe what freshdesk fixed for me was unique to me and it might have to be fixed for others too? 

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

Here's what it looks like expanded:

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

  Below is the actual code I'm using. I only changed formatting and added a couple details from the API. This still uses the Woocommerce REST API instead of the new Wordpress Woo API. It should still work but in the future when Woo drops support for their API, this will have to be updated to work with the new API.  Also, don't forget to update the URL, Key, and Secret towards the bottom, here is a snippet to see it: The Key and Secret are created and retrieved by you on the Woocommerce site.    <script type="text/javascript"> var woocombundle = { domain:'https://<your domain goes here>.com', //Edit the URL as per the customer's account ssl_enabled: true, auth_type : "Basic", username: 'ck_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', //WooCommerce Consumer_key password: 'cs_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' //WooCommerce Consumer_secret };   Full Code Here: <div class="woo_commerce_plug" id="woocommerce">

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

Okay, it works for me again. The issue was on FreshDesk's side and their dev team fixed it. So now this works for me. I do have an SSL for my website. 

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

i was trying to see how i can send you a private message, but it doesn't look like that's supported. 

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

I'm thinking the same thing. I'm either going to figure it out or hire someone to do it.  But, I have also been waiting because the new Woocommerce version is changed their API to use the Wordpress API instead of their own API. Currently this uses the old Woo API (which will still work but I'd love to have it also updated so it'll work for a longer time). 

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kim_13449Contributor
posted in Archives - Freshdesk

Freshplug to display customer orders in WooCommerce store

This worked great for me for about a month. I even changed some things to compact the data displayed. But then all of a sudden it stopped working. From the chrome console, it's showing some 404 and 403 errors now. Not sure yet what changed. 

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