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Replies posted by gregg

2 Replies

B
Contributor
bmercerContributor
posted in Archives - Freshdesk

Anyone else having problems with the search function?

For me it seems to get worse week after week. Especially searching by email. Also the canned responses window is often slow to respond. And merge tickets as well, I'd say about 40% of the time it won't offer up results for merging tickets or it is very slow, 30+ seconds to return results.  I have bene told multiple times by support it is an isolated issue, i.e. it's me. 

6
anirudh.narasimhan
Contributor
7 years ago
B
Contributor
bmercerContributor
posted in Archives - Freshdesk

Anyone else having problems with the search function?

Really need more people to speak up to get this problem addressed. I keep filing tickets and being told it is me...my browser, my internet connection, etc. 

6
anirudh.narasimhan
Contributor
7 years ago

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