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Replies posted by todd.elliott

3 Replies

L
Contributor
lbarclayContributor
posted in Archives - Freshdesk

Filter View dropdown disappears

It's still happening. Windows 10 x64, Chrome Version 52.0.2743.116 m I'm not sure how to replicate it, as it seems to happen randomly when switching back and forth between tickets and views.  Perhaps something is happening when you click on "Tickets" and it tries to go back to the last filter used.

11
aravind.sundararajan
Skilled Expert
6 years ago
L
Contributor
lbarclayContributor
posted in Archives - Freshdesk

Filter View dropdown disappears

Screenshot from Chrome showing the missing filtername dropdown.

11
aravind.sundararajan
Skilled Expert
6 years ago
L
Contributor
lbarclayContributor
posted in Archives - Freshdesk

Filter View dropdown disappears

I've seen the same issue using Windows 7 and Windows 10, and using Google Chrome.  The version of Chrome I have now is Version 52.0.2743.116 m. I can try using Internet Explorer to see if it does the same thing. It's random, and refreshing the page makes the drop down appear again.

11
aravind.sundararajan
Skilled Expert
6 years ago

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