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Replies posted by djh

3 Replies

K
Apprentice
kapfelApprentice
posted in Portal/Knowledge Base

Restrict Registration Based On Domain

I'm giving this software a try. The feature list holds so much promise, but now the very first thing I would want from a cloud-based application: to lock the portal down to my organization, is not even supported and backlogged for two years? This is very confusing. 

35
universalremotecodes
Community Debut
2 years ago
K
Apprentice
kapfelApprentice
posted in Portal/Knowledge Base

Restrict Registration Based On Domain

If you are using Google Apps Authentication, you can log in from any Google Apps domain, which is silly.You can restrict access as John describes, then export your user list from the Google console, and import your users into freshservice, then manually provision new users.So, I'm testing JIRA Service Desk instead. That took all of a few seconds to link my Google Apps domain.

35
universalremotecodes
Community Debut
2 years ago
K
Apprentice
kapfelApprentice
posted in Portal/Knowledge Base

Restrict Registration Based On Domain

I was excited at the prospect of using an ITIL based tool, but the inability of Fresh Service to answer this basic issue has led us to deploy JIRA instead. :(

35
universalremotecodes
Community Debut
2 years ago

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