Visit Freshworks.com Visit Freshworks

Replies posted by daven

7 Replies

D
Contributor
davenContributor
posted in Archives - Freshdesk

Mint UI - Dashboard not showing Unassigned

Hi Aravind - that would help, yes -- are you able to show the details on how to achieve this ?Many thanks,David.

20
P
Community Debut
5 years ago
D
Contributor
davenContributor
posted in Archives - Freshdesk

Mint UI - Dashboard not showing Unassigned

I thought you meant a 'custom view' for the dashboard - so, thanks for the above, but it doesn't really help (we already have an Unassigned ticket view).The 'non-admin' agent dashboard really needs a massive overhaul in the Mint UI - it's almost bare, making it pretty useless.Thanks,David.

20
P
Community Debut
5 years ago
D
Contributor
davenContributor
posted in Archives - Freshdesk

Mint UI - Dashboard not showing Unassigned

I thought you meant a 'custom' dashboard view - so, thank you for the above, but it doesn't really help (we already have an Unassigned ticket view).The 'non admin' agent dashboard in the mint UI sure could do with a massive overhaul - it's practically bare, making it useless.

20
P
Community Debut
5 years ago
sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Launching the All-new Knowledge Base

We would like to try/test this out - please could you enable it on our account.

208236
sajesh.krishnadas
Contributor
3 years ago
sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Launching the All-new Knowledge Base

Thanks for that Sajesh...however, there is an immediate problem -- the "Experience the all new Knowledge Base" popup won't close down... and now won't allow access to the Solutions section

208236
sajesh.krishnadas
Contributor
3 years ago
sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Launching the All-new Knowledge Base

Just to add to the importance of this -- the popup is blocking ALL access to Freshdesk (ie it happens on all screens, after refreshing)and yes, we use the latest version of Chrome -- on purpose, as we utilise the Google Login facility@Sajesh - this either needs rolling-back, or fixing immediately

208236
sajesh.krishnadas
Contributor
3 years ago
sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Launching the All-new Knowledge Base

@ChrisTallant -- agreed, that does fix the issue. many thanks.

208236
sajesh.krishnadas
Contributor
3 years ago

Badge winners

Show all badges
Terms of UseCookie settings