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Replies posted by marc_15454

4 Replies

gasantao
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gasantaoApprentice
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@gasantao  @hemanth.ramya @sonit @black.jmyntrn @seanjh @drew parker @Chris Sherlock @Jim Bradley @miekekeith @gzimmerman @Jebas Please upvote this Idea, so freshdesk see how important this is and hopefully will implement it recently: 

25
M
Contributor
1 year ago
gasantao
Apprentice
gasantaoApprentice
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Delay responses

 @Jebas Yeah i tested it also.It is working, but not rly nice. Its more like a developer feature test, not like a releaseable function.its not possible to add attachments, and its also not possible to send pictures in the answer (because its only allow the message to be 4KB in Size, and just a “signature” image is way more then 4 KB).So yeah, technically its working, but without any business value.We need @freshdesk here to implement this feature the right way. with big answers, pictures, attachments and so on …Regards,Marc

25
M
Contributor
1 year ago
gasantao
Apprentice
gasantaoApprentice
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Hey @Jebas , are you sure ?Because @miekekeith reported that it is NOT working 6 months ago and the last update of the app is older (like 9 months ago) ?!Regards,Marc

25
M
Contributor
1 year ago
gasantao
Apprentice
gasantaoApprentice
asked in Portals, Emails & Other Channels

Delay responses

What is the status on this feature? Is it implemented right now? Is it on the roadmap? @freshdesk pleasw give us an update. It’s important for many companies.

25
M
Contributor
1 year ago

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