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Replies posted by jgiese

4 Replies

J
Apprentice
jason.sandbeckApprentice
posted in Archives - Freshdesk

Can I get the public Url thru the api?

21
J
Contributor
6 years ago
J
Apprentice
jason.sandbeckApprentice
posted in Archives - Freshdesk

Can I get the public Url thru the api?

Mr. Smith that's a great solution! Except I can't seem to get it to work lol! I use the callback URL, my API key, and json body in PostMan to test and it works great. I build the observer rule to look the same as yours and it just doesn't want to do it. I don't get it this should work as you described. The only difference between our observer rules is I'm not using a custom boolean field for my condition I'm doing "Public URL > Does not Contain > https://" Any thoughts on what I might be missing? I attached a screen similar to yours in case anything stands out that I'm just missing.

21
J
Contributor
6 years ago
J
Apprentice
jason.sandbeckApprentice
posted in Archives - Freshdesk

Can I get the public Url thru the api?

In my recent experience I tend to disagree, but this was supposed to be a workaround to another issue so I'll tell them I need a different workaround. Thanks for the idea anyways it was worth a shot.

21
J
Contributor
6 years ago
J
Apprentice
jason.sandbeckApprentice
posted in Archives - Freshdesk

Can I get the public Url thru the api?

Citing the email from this morning that the v1 API will be shut of 7/1, what is the next course of action for this as the webhooks currently setup will cease to work?

21
J
Contributor
6 years ago

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