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Replies posted by support_16184

3 Replies

M
Contributor
metin2graficsContributor
posted in Archives - Freshdesk

Ebay integration problem, the response of the customers is not being threaded

Hi, Has this been fixed now? I'm having the same problem. Freshdesk API is not updating eCommerce site.

7
S
Community Debut
6 years ago
M
Contributor
metin2graficsContributor
posted in Archives - Freshdesk

Ebay integration problem, the response of the customers is not being threaded

Hi, Thanks for your reply. Is that mean i can't update ebay using freshdesk API? for e.g. If i have ebay ticket in freshdesk and i send reply to that ticket via freshdesk API, it won't update my ebay account and won't send reply to ticket requester's ebay account as well? 

7
S
Community Debut
6 years ago
M
Contributor
metin2graficsContributor
posted in Archives - Freshdesk

Ebay integration problem, the response of the customers is not being threaded

Hi, I tried this and it adds new reply into the freshdesk but it is not updating my ebay account and not sending reply to the requester's ebay account as well. Please help.

7
S
Community Debut
6 years ago

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