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Replies posted by christian.ryser

3 Replies

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paul.vancingelApprentice

posted in Archives - Freshdesk

What are these red circles with question marks?

I have this behavior as well. Here is a screenshot of what I'm seeing:

paul.vancingelApprentice

posted in Archives - Freshdesk

What are these red circles with question marks?

I've cleared my cookies and cache, then restarted the browser, and they still appear. One notable thing is, when I click on a link to open a ticket (like from the New and My Open Tickets view) the red circles aren't displayed. However, when I have the ticket open and I click the browser's refresh/reload button, then the red circles will be displayed. Also, they only show up on the top navbar like I demonstrated in my screenshot.

paul.vancingelApprentice

posted in Archives - Freshdesk

What are these red circles with question marks?

Yeah it isn't showing up for me anymore as well, luckily. if it does in the future, I'll provide any errors that I can get from the browser console.

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