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Replies posted by matt_16473

5 Replies

M
Contributor
matt_16473Contributor
posted in Archives - Freshdesk

Create user API

I got this resolved.  Thanks,

3
J
Community Debut
5 years ago
M
Contributor
matt_16473Contributor
posted in Archives - Freshdesk

API Searching

This is HUGE!  Please respond ASAP.  Also, I did a search in my account today within the website.  I searched for a phone number (properly formatted).  It brought up 2 contacts, but 1 contact didn’t have that number on it at all...  

7
S
Community Debut
5 years ago
M
Contributor
matt_16473Contributor
posted in Archives - Freshdesk

API Searching

Any help here?

7
S
Community Debut
5 years ago
M
Contributor
matt_16473Contributor
posted in Archives - Freshdesk

API Searching

you did not read my comment.  If you have your phone numbers saved in the database as (###) ###-#### and search for query=phone is ########## it will fail.also, as mentioned in the first comment:If I have a phone number of (123) 456-7890 and a mobile number of (123) 098-7654, I would like to be able to pass 1 search parameter...phone is 1234567890 OR mobile is 1234567890I was told in an email to use '+' in place of OR, but that fails..

7
S
Community Debut
5 years ago
M
Contributor
matt_16473Contributor
posted in Archives - Freshdesk

API Searching

My goal is to tie this system into my VOIP phone service.  When the phone rings, it loads a website where I pass in the phone number (I also wrote an outlook extension that does the same thing with the email address when an email is clicked) and show info based on that search string.

7
S
Community Debut
5 years ago

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