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Replies posted by kweber

4 Replies

J
Apprentice
joelossiApprentice
posted in Archives - Freshdesk

Change language ?

Hello,We are using the Sprout version; signed up in English and never changed the language settings. However, the "Contact Details" panel for all contacts is in Spanish.How can I fix this?

28
R
Community Debut
5 years ago
J
Apprentice
joelossiApprentice
posted in Archives - Freshdesk

Change language ?

Hi @Aravind.Yes we are on the MINT interface. Correct. So far I have only seen this happen when viewing a ticket; and then it's only inside the "Contact Details" frame.Here is the screen shot:Does this help?

28
R
Community Debut
5 years ago
J
Apprentice
joelossiApprentice
posted in Archives - Freshdesk

Change language ?

Hi Aravind.At first it didn't seem to work but then I cleared my browser cache and the field titles show in English now.I'll post if I see anything else but for now, it appears to be fixed. Thanks!

28
R
Community Debut
5 years ago
Y
Apprentice
yannick.auclairApprentice
posted in Archives - Freshdesk

Unable to setup dkim

@Aravind: We seem to be having a similar problem with tiitech.freshdesk.com. We've double checked the CNAMEs issued for our domain but only one of them verifying correctly. Tried multiple times but we keep receiving an email that it failed to verified.

14
suprabha.somanathan
Community Debut
4 years ago

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