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Replies posted by pooran

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Z
Contributor
zain.textpressContributor
posted in Archives - Freshdesk

Create ticket with custom fields

m too having a same problemBelow is my code$custom_fields = array("cf_Company" => $cid);                    $ticket_data = json_encode(array(                        "description" => $description,                        "subject" =>$subject,                        "email" =>$email,                        "priority" => 3,                        "status" => 2,                        "custom_fields" => $custom_fields                    ));                    $url = $freshdesk_url."tickets";                    $ch = curl_init($url);                    $header[] = "Content-type: application/json";                    curl_setopt($ch, CURLOPT_POST, true);                    curl_setopt($ch, CURLOPT_HTTPHEADER, $header);                    curl_setopt($ch, CURLOPT_HEADER, true);                    curl_setopt($ch, CURLOPT_USERPWD, "$freshdesk_api_key:$freshdesk_password");                    curl_setopt($ch, CURLOPT_POSTFIELDS, $ticket_data);                    curl_setopt(

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