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Replies posted by freshdesk1

3 Replies

F
Contributor
freshdesk1Contributor
posted in Archives - Freshdesk

URL Fields - Truncate long URLs or change to "Click me" link

Thanks Mark that sounds positive. How did you do it? In the CSS? The URL's I'm interested in are ones that have been created as custom fields within Company records.

3
O
Contributor
5 years ago
Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

Also the content in the Admin->Ticket fields page does not load.

33
aravind.sundararajan
Skilled Expert
4 years ago
Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

Confirmed: unable to copy/paste from any source (notepad/notepad++) into the description/reply box using edge 43.17763. Seems to be something to do with the new line character as if you copy/paste just a single word it works fine, multi-line does not work.  Also copy/paste from Word triggers a convert/strip prompt but neither of the options do anything, or close the window. Pressing ESC key is the only way to return back to ticket. 

33
aravind.sundararajan
Skilled Expert
4 years ago

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