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Replies posted by rrees

3 Replies

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sanjeev.ncContributor

posted in Portal/Knowledge Base

Useful help text in Incident forms to help your users make better choices

WOW Just posted for this and you've got it! I Love this community.See you all at Refresh!

sanjeev.ncContributor

posted in Portal/Knowledge Base

Useful help text in Incident forms to help your users make better choices

Agreed this would be huge, we have this deployed for classic portal and would love to see it in Freddy...On a side note, at Refresh, they did mention this will be configurable so the custom script will not be needed in the future. The stock high/medium/low would be customization to whatever we want.Any ETA on that?

mary.georgeContributor

Welcome Thank Yous with Freddy!

Jannick- do you mind sharing? I’m looking to roll this out and would appreciate any pointers.

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