Visit Freshworks.com Visit Freshworks

Groups
Events
Product Updates
Insiders Program

Empowering Women in Tech: Breaking Barriers and Shaping the Future

(Wed, 15 May, 2:00 pm)

Community
Search

Replies posted by from2001vr

2 Replies

Newest first

Oldest first

from2001vrApprentice

asked in Ticketing & Agent Productivity

Error while installing Slack app to a specific Slack workplace.

Hi @Keer ,Thank you for your support. I appreciate it.Masahiro

from2001vrApprentice

asked in Ticketing & Agent Productivity

Error while installing Slack app to a specific Slack workplace.

@Keer Thank you for your help.I don’t think that there is another Freshdesk account in our Slack workspace.I made sure that all Freshdesk app was removed from my Slack workspace before I try to install the app again. I just try it again at 18:40 on June 3rd, 2021 JST. If it’s possible, please check the system log.These are the screenshots of the install process.1, I made sure that there no Freshdesk app on my slack workspace. (I removed them first.) 2, Permission process was OK.3, This process was also OK.4, Error occurs after clicking “Install” button.5, The app was not installed to my FreshDesk account, but FresDesk(Legacy) app was installed to my Slack workspace.If you need further information, please let me know.Best regards,Masahiro

Badge winners

anupama.phalhas earned the badge Wizard of Creative Thinking (10)
Ninsiimahas earned the badge Salud, Ideator
D.Mitchellhas earned the badge Lightening (Mc)Learner
christian.mentorhas earned the badge Smooth talker (10)
msumptionhas earned the badge Salud, Ideator

Show all badges

Powered by Gainsight

Terms of Use Cookie settings

Join the Community

Already have an account? Login.

Social Login

Login for Freshworks Employees Login with LinkedIn

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

*

Company

(Private)

Only you and moderators can see this information

*

Relationship with Freshworks

(Private)

Only you and moderators can see this information

*

Country *

Which Freshworks products are you using?

Freshservice Freshdesk Freshcaller Freshchat Customer Service Suite Freshsales Freshmarketer Unified CRM

Password *

By clicking “SIGN UP”, I understand that Freshworks will process my personal information in accordance with its Privacy Notice (https://www.freshworks.com/privacy/) and consent to receiving marketing communications related to Freshworks’ business, services, and events. I can unsubscribe from these communications at any time.

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

Login for Freshworks Employees Login with LinkedIn

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK