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Replies posted by iteo

2 Replies

C
Apprentice
cburke_pcsiApprentice
asked in Portal/Knowledge Base

Remove "Request for" within Service Requests

Same question that i just asked support today and they came back with the following. As we heavily customise our Page Layout, i’ll need to get our 3rd party support to do this part so it doesn’t affect the overall look and feel. Feel free to give the below a go though in Sandbox (just in case)Please navigate to Admin --> Helpdesk rebranding --> customise portal -->Layout and pages --> and paste the below code in the Page Layout box. <script>  jQuery(document).on('SideModalOpen', function() {setTimeout(function() {  jQuery(".request-someone-container").hide();  jQuery("#requester_email").prop("disabled",true)        });   });    </script>

6
christian.mentor
Skilled Expert
1 year ago
C
Apprentice
cburke_pcsiApprentice
asked in Portal/Knowledge Base

Remove "Request for" within Service Requests

Thanks Glavin. That worked very well.

6
christian.mentor
Skilled Expert
1 year ago

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