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Replies posted by Rafdel

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GavinEldred
Apprentice
GavinEldredApprentice
asked in API and Webhooks

How to create a Service Request Using a PowerShell Script?

[System.Net.ServicePointManager]::SecurityProtocol = [System.Net.SecurityProtocolType]::Tls12 $APIKey = '<API Key>'$EncodedCredentials = [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes(("{0}:{1}" -f $APIKey,$null)))$HTTPHeaders = @{}$HTTPHeaders.Add('Authorization', ("Basic {0}" -f $EncodedCredentials))$HTTPHeaders.Add('Content-Type', 'application/json')$TicketURL = 'https://<Instance>.freshservice.com/api/v2/tickets/'$Body = <JSON to create new ticket>Invoke-RestMethod -Method Post -Uri $TicketURL -Headers $HTTPHeaders -Body $BodyHi @GavinEldred, Like Zachary put, its totally possible to do this using the workflow automator too.The above might help you get started, this is extract from what I use for doing something similar, you just need to update the API key, TicketURL with your instance name and use the body as a json to submit the request for each leaver (probably in a loop in PS). If its just a CSV file, there may be better ways to achieve this like a

4
johnsmih42
Community Debut
1 year ago

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