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Replies posted by johnsmih42

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GavinEldred
Apprentice
GavinEldredApprentice
asked in API and Webhooks

How to create a Service Request Using a PowerShell Script?

Hello @GavinEldred you will want to make sure that you are using Basic Auth in Postman if you are making a request. Pass the API key in for username, and a “x” for the password. That should help you test in Postman. This is completely doable in powershell, and you can even automate the process through a Freshservice Workflow Automator in conjunction with the Orchestration Server and Powershell Application.  Depending on what fields you have in the record coming from the fileshare, you can use GET requests via powershell to find the requester’s email address and then pass that value as the requester in the body of your POST Request. Here are a couple resources https://support.freshservice.com/en/support/solutions/folders/50000000533 https://support.freshservice.com/en/support/solutions/articles/50000003610-installation-guide-powershell Hopefully that gets you started. Let us know if you need any more help! Take care. thanks dear...

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johnsmih42
Community Debut
1 year ago

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