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Replies posted by alex892

2 Replies

alex892
Apprentice
alex892Apprentice
asked in Portals, Emails & Other Channels

Google stopped indexing my pages of the customer portal because of alternate with canonical tag.

Thank you for the replies.I built the portal with Freshdesk and I didn't find ways to change the sitemap nor the canonical of the main landing page.The sitemap is this one and contains all the articles correctly: https://assistenza.zanichelli.it/support/sitemap.xml . Do you know if there is a way in Freshdesk to have the canonical configured manually for the landing page? I am asking this as the dynamic tag I used in the header works correctly for all the pages, but not for the landing page<link rel="canonical" href="{{ meta.canonical }}">

14
Abiomor
Community Debut
4 months ago
alex892
Apprentice
alex892Apprentice
asked in Portals, Emails & Other Channels

Google stopped indexing my pages of the customer portal because of alternate with canonical tag.

Hi @ninja1122 no, I didn't solve the issue. The main landing page still has the wrong canonical because I don't have the option to change it from Freshdesk. On the google search console I started validating the individual article pages and slowly google is re-indexing them and I am planning to do it like this for all the pages that Google stopped indexing. But the main issue of the landing page remains..

14
Abiomor
Community Debut
4 months ago

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