Visit Freshworks.com Visit Freshworks

Replies posted by alexhmhmam

1 Reply

Nickg
Contributor
NickgContributor
asked in Automations and Workflows

Automatically Updating Territory based on Country List

Hello,    I was wondering if anyone has an elegant solution to automatically update a picklist field (territory) based on another free text field (country)   For Example.  If Country = USA, United States, Canada  Update Territory to North America    I know I can do this via a workflow, but due to the number of countries and territories, it will become 8+ workflows.    The Territory values i’m looking to automate are below.    Cheers.   Northern Europe Aland Islands, Denmark, Estonia, Faroe Islands, Finland, Guernsey, Iceland, Ireland, Isle of Man, Jersey, Latvia, Lithuania, Norway, Sark, Svalbard and Jan Mayen, Sweden, United Kingdom, UK, Scotland, Wales   Southern Europe Albania, Andorra, Bosnia and Herzegovina, Croatia, Gibraltar, Greece, Italy, Republic of Macedonia, Macedonia, Malta, Montenegro, Portugal, San Marino, Serbia, Slovenia, Spain, Vatican City   Western Europe Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands, Switzerland   Eastern Europe

6
F
4 months ago

Badge winners

Show all badges
Terms of UseCookie settings