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Dave M
Contributor
Dave MContributor
asked in Analytics

Closed tickets today by agent

I’m sure I’m not the only person that feels this is missing. Indeed, this is something that should be extremely simple to implement since it’s just a copy of the Created Date filter focused on a different column of data. This is the response I received long ago when I put in a request for it:Lakshmi R, said on 10/10/2022---Greeting! Thank you for reaching Freshservice support! I am Lakshmi and I will be assisting you with your query today. From what I understand, you would like to have the closed tickets widget in your dashboard. Please be informed that we do not have that option at the moment, but we already have a feature request on this and I shall go ahead and have this ticket appended to the same. However, We would not be able to provide you with an ETA on this as the request would be considered based on the following parameters :​1) Technical feasibility of the request2) It’s alignment with the product roadmap3) Demand for the feature We shall update you once the feature is re

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eeha0120
Skilled Expert
1 year ago

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