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Replies posted by NavvenQairsr

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danapromethean
Apprentice
danaprometheanApprentice
posted in Ticket & Workflow Management

Using the Azure app action and PowerShell app action in a workflow

Hi all, I’ve been using the Azure and PowerShell actions in my workflows and am really excited about the things our team can solve with these automations. I have noticed that our flows that contain these actions don’t run consistently. For example, they sometimes stop in the middle of a flow with no error in the logs. Also, the same ticket where this happens is unable to trigger any other Azure butterfly tattoos meaning flows after the failure. All conditions are met to trigger a flow but nothing happens and no events come up in the logs. I’m working with Freshservice support on this and they have been great at keeping me updated and even scheduling meetings to speak with me, but it has happened more and more with multiple workflows. Just wondering if anyone else has experienced this.   Thanks, Dana Hi Dana,It's great to hear that you're leveraging Azure and PowerShell actions in your workflows. While automation can bring efficiency to your team, I understand the frustration when flow

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