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Replies posted by jackwills412

1 Reply

J
Top Contributor
jason.cTop Contributor
posted in Automations

Development of the Workflow Automator

Hi,I completely understand your concerns about the development of the Workflow Automator in Freshservice. It seems that while some improvements have been made, there are still basic functionalities missing, such as the ability to change the status of an asset within the Workflow Automator itself.It would be great to see further development in terms of the GUI and options/actions offered by the Workflow Automator. I recommend reaching out to the Freshservice support team directly to inquire about their plans for future Development and to express your specific requirements and feedback regarding this feature.They would be in the best position to provide you with information on any upcoming updates or improvements to the Workflow Automator based on user feedback and requests.

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mbutler
Skilled Expert
3 months ago

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