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saravana
Apprentice
saravanaApprentice
asked in How do I....?

AD B2C integration in FreshWorks SSO with OIDC - Login error

It seems like the issue you're encountering might be related to the configuration of the access token endpoint URL in the SSO with OIDC settings. Here are a few steps you can take to troubleshoot: Double-check that the access token endpoint URL obtained from the AD B2C signup sign-in user flow OIDC configuration matches the one configured in the SSO with OIDC settings in Freshworks. Ensure that the scopes configured in Freshworks match the ones defined in the AD B2C signup sign-in user flow OIDC configuration (openid, email, profile). Verify that the Client ID and Client Secret configured in Freshworks match the ones obtained from the application registered in the AD B2C tenant. Test the access token endpoint URL using tools like Postman to ensure it returns a valid access token when provided with the authorization code received from the initial request. Check for any errors or logs in the Freshworks configuration that might provide more insight into the issue. By following the

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vjhjh
Community Debut
2 months ago

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