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Topics started by selleckj

3 Topics

S
Contributor
selleckjContributor
posted in Archives - Freshdesk

Ctrl Click open ticket from a list should open ticket in new tab and LEAVE THE LIST I AM ON

I don't know why you would change this. Since we first signed up for Freshdesk many years ago - all of the following actions would open a ticket into a new tab, and leave the current list in place.Ctrl+ClickMIddle Mouse ClickRight Click - select open into new tabThey all open the ticket into a new tab - BUT...Then they also navigate the current list to that ticket also.How are we supposed to keep a list of tickets in a queue to work through if you navigate our list way.Of all the breaking changes on this new MINT interface, this is the most _______ painful.

11
aravind.sundararajan
Skilled Expert
5 years ago
S
Contributor
selleckjContributor
posted in Archives - Freshdesk

spedcheck.space causing slow performance on freshdesk sites..

HiWe have noticed that our freshdesk - and your freshdesk (this site I am currently on) has delays loading data or communicating with spedcheck.space..See below..the red 1 - refers to calls to heapanalytics.comthe red 2 - refers to SLOW calls to some site called spedcheck.space ..I emailed support - one of your support team said you don't use external websites, so its not something fresh desk would be doing..But it happens on support.freshdesk.com alsoIt is slowing down our support team.Please fix!!

5
aravind.sundararajan
Skilled Expert
6 years ago
S
Contributor
selleckjContributor
posted in Archives - Freshdesk

Release notes not updated - whats changed November 2012

I've noticed a few changes on our freshdesk.one of the things is the header bar is now a progress bar and flashes different colours when waiting - this is different to last month.What else has changed - the 'Whats new' post has no details.

2
I
Community Debut
11 years ago

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