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Topics started by alan_11667

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Apprentice
alan_11667Apprentice
posted in Archives - Freshdesk

Google Logins Denied

Hi SupportI've been a Freshdesk customer for some time and have always used Google's authentication but I've been denied access for over two days now. It doesn't matter whether I use the customer or agent login, the result is the same.I usually use Google Chrome, on Windows 10, but have also tried Microsoft Edge, Internet Explorer and Mozilla Firefox, all with the same result. I've cleared caches, cleaned temporary internet files and using Private Browsing.Without access to any log files, I can't give you any more information. Is there a known issue with Google authentication at the moment?RegardsAlan RogersDreamGenius Ltd

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4 years ago

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