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Topics started by konrad_13974

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K
Apprentice
konrad_13974Apprentice
posted in Archives - Freshdesk

API v2 Issue when creating a ticket with attachment

Hi, I've got an issue when trying to create a ticket via API v2. I'm using PHP curl, and the details I'm passing are as follows:array (size=7) 'description' => string 'Test Test Test Test Test Test Test Test Test Test Test' (length=54) 'subject' => string 'Mail subject' (length=12) 'email' => string 'me@danielbell.co.uk' (length=20) 'priority' => string '1' (length=1) 'status' => string '2' (length=1) 'group_id' => int 6000197799 'attachments' => array (size=1) 0 => string '@/public/uploads/f3028783684500f6e99bbcb7edb549fa117c76ac.jpg' (length=61)Here's what I'm actually passing via the CURL_POSTFIELDS (I've stripped 0 from the array so it's attachments[] and not attachments[0]:description=Test+Test+Test+Test+Test+Test+Test+Test+Test+Test+Test&subject=Mail+subject&email=me%40daniel-bell.co.uk&priority=1&status=2&group_id=6000197799&attachments%5B%5D=%40%2Fpublic%2Fuploads%2Ff3028783684500f6e99bbcb7edb549fa117c76ac

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K
Apprentice
8 years ago

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