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Topics started by gary_15188

2 Topics

G
Contributor
gary_15188Contributor
posted in Archives - Freshdesk

Magento 2.2 Integration

I have upgraded to magneto 2.2 and when i try to install the freshdesk modual for magento 2, i immediately get an exception when i visit the admin side of the site.The current module is quite old (Dec 2016) Will there be an updated version to handle magento 2.2?

4
G
Community Debut
5 years ago
G
Contributor
gary_15188Contributor
posted in Archives - Freshdesk

SSO Problems

I am setting up SSO, so a customer who has created an account in our Magento store is able to login with these credentials. However, when a customer goes to the support portal and clicks on login, they are forwarded to an invalid address. The address that they are forwarded to is www.zappautomation.net/https:/index/index/login/sso/ but it should go to this address. http://www.zappautomation.net/freshdesk/sso/login This address in the freshdesk sso settings in the security tab, as you can see in this screenshot. http://prntscr.com/ghowmd I have also tried it with SSL and without SSL and the address is the same. This is a problem because if i log out, i am unable to log in again.

15
aravind.sundararajan
Skilled Expert
6 years ago

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