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Topics started by consuelo.monforte

1 Topic

C
Apprentice
consuelo.monforteApprentice
posted in Archives - Freshdesk

Problems with custom app

Hello, the idea is: - when yuo press the "Add Time" button, two fields are added to add times. - when closing the windows, the comments and these two new fields are added as a private note in the comments of the ticket in which it corresponds.So besides adding the time in the timers, they are added in the private notes of the ticket.But the problem is that, from time to time, it also adds the comment on another ticket.Can somebody help me?Thank you

0
C
Apprentice
6 years ago

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