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Topics started by chris.thompson528

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C
Apprentice
chris.thompson528Apprentice
posted in Archives - Freshdesk

PHP Api - Create ticket with tag

Hey Guys!I have been trying to implement API calls to create tickets instead of emails and I would like to have the ability to add a tag during the creation of the ticket.However, I just can't seem to get it to work.This is my ticket payload.$ticket_payload = array(         "email" => $email,         "subject" => $subject,         "description" => $body,         "priority" => 1,         "status" => 2,         "tags" => array("A Block")     );I have also attempted - without success: "tags" => "A Block" "tags" => ["A Block"]The response I get back is 400.When I remove the "tags" attribute, it will create the ticket for me.Anyone have any ideas?

0
C
Apprentice
5 years ago

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