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Topics started by leosu888

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L
Apprentice
leosu888Apprentice
posted in Archives - Freshdesk

API - Create Ticket with custom fields and file attachments.

Hi there,I have been trying to create a ticket that will have custom fields and file attachments with C#. I used the example provided from below link:https://github.com/freshdesk/fresh-samples/blob/master/C-Sharp/CreateTicketWithAttachment.csHowever, the example doesn't show me how to convert customs fields to a correct format. so I have been getting the follow data mismatch error:{"description":"Validation failed","errors":[{"field":"custom_fields","message":"Value set is of type String.It should be a/an key/value pair","code":"datatype_mismatch"}]}Please see below code implementation and would be much appreciated if someone can let me know what I have done wrong: using (var rs = request.GetRequestStream())  {writeBoundaryBytes(rs, boundary, false); writeContentDispositionFormDataHeader(rs, "custom_fields"); writeCustomerField(rs);}private void writeCustomerField(Stream o)         {             List<KeyValuePair<string, string>> kvpList = new List<KeyValuePair<string

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L
Apprentice
5 years ago

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