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Topics started by support_18254

2 Topics

S
Apprentice
support_18254Apprentice
posted in Archives - Freshdesk

Adding custom company fields to app on Ticket Page

Is there a way to access a custom field for a company within an app on the ticket page? We're in the process of updating our app from the old experience to Mint. A get request for client.data.get("company") is returning quite a bit of data, but not any custom fields associated with the company. Here's a screenshot of the custom field we've configured. The custom field is 'Custom Client ID'.

0
S
Apprentice
5 years ago
S
Apprentice
support_18254Apprentice
posted in Archives - Freshdesk

Adding Custom Company Fields to Apps

Is there a way to access a custom field for a company within an app on the ticket page? We're in the process of updating our app from the old experience to Mint. A get request for client.data.get("company") is returning quite a bit of data, but not any custom fields associated with the company. Here's a screenshot of the custom field we've configured. The custom field is 'Custom Client ID'.

0
S
Apprentice
5 years ago

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