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Topics started by honkar

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H
Apprentice
honkarApprentice
posted in Archives - Freshdesk

Issue with Create ticket Freshdesk API

I'm trying to create a ticket with attachments using freshdesk create ticket API, but getting the following error message from freshdesk. Happens only when ticket is created with attachments.<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"> <head>  <meta http-equiv="content-type" content="text/html; charset=utf-8" />  <title>We're sorry, but something went wrong (500)</title> </head> <body>  <div class="wrapper">      <i class="hero-image"></i>    <div class="content">        <h2>We're sorry, but something went wrong.</h2>        <p>We've been notified about this issue and we'll take a look at it shortly.</p>     </div>   </div>

3
H
Apprentice
5 years ago

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