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Topics started by bbyers

2 Topics

B
Apprentice
bbyersApprentice
posted in Archives - Freshdesk

FreshDesk is Listening... Backspace NOT Working Correctly

IF you were listening, you'd give us the OLD interface, you know, the one that isn't buggy and laggy as heck, back and tell us you won't be adding new features to it. THEN WE could decide WHEN we'd like to move to this new, MUCH MORE CONFUSING interface.Since you AREN'T listening, maybe you could fix a very basic issue where when you backspace to delete a word, it automatically deletes the space once you delete the last character, and now you're typing your word attached to the previous.Example: I type "...this is where hoswe" I press the backspace key to delete only the "hoswe" characters, and start typing and it does this: "...this is wherehoses come in".

7
suprabha.somanathan
Community Debut
3 years ago
B
Apprentice
bbyersApprentice
posted in Archives - Freshdesk

Celebrate Customer Support That DOESN'T RESPOND to Tickets

Yeah, I'll celebrate when Support ACTUALLY responds to a ticket I've had out there for over 15 days.

0
B
Apprentice
5 years ago

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