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Topics started by adriano.ferrari

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A
Apprentice
adriano.ferrariApprentice
posted in Archives - Freshdesk

Redundant "support" in URLs : "support.mydomain.com/support". Fix?

Hi All,I've had a great experience so far with Freshdesk. I just switched to a paid plan, and set up my custom domain DNS: https://support.gingko.ioWhat I expected was for the URls to be like this:https://support.gingko.io/homehttps://support.gingko.io/loginhttps://support.gingko.io/solutions... etcInstead what I'm getting is:https://support.gingko.io/support/homehttps://support.gingko.io/support/loginhttps://support.gingko.io/support/solutions... etcAnd frankly, it looks kind of untidy. I'm curious, why was this choice made? Is there a way to remove the redundant path?I know I could just use a different subdomain, like "help" or even "s.gingko.io", but that's only a little better.

0
A
Apprentice
4 years ago

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