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Topics started by avilela

2 Topics

A
Apprentice
avilelaApprentice
posted in Archives - Freshdesk

Switch languages ​​in the Help Desk widget dynamically

I would really like to change the language dynamically on my portal, my users can change the language whenever they want, but my widget stays in the initial language and the documentation says: "Once the widget is initialized with a certain locale, the language cannot be changed."Is there any way to do this language change? Maybe unloading and reloading it on the portal would be a solution?I wish it could be like this:FreshworksWidget("switchLanguage", "en"); FreshworksWidget("switchLanguage", "pt-BR"); 

0
A
Apprentice
4 years ago
A
Apprentice
avilelaApprentice
posted in Archives - Freshdesk

How to change help desk widget language dynamically

The documentation says: "Once the widget is initialized with a certain locale, the language cannot be changed."But in my case, the user can change between languages ​​dynamically during their portal session.Is there any solution to do language switching after the widget has already started?Maybe unload and upload it again with new language, i don't no... =/It would be perfect if I could just do something like:FreshworksWidget("setLanguage", "en"); or FreshworksWidget("switchLanguage", "en"); 

0
A
Apprentice
4 years ago

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