Visit Freshworks.com Visit Freshworks

Topics started by gary.carter

1 Topic

G
Apprentice
gary.carterApprentice
posted in How do I....?

Idea Suggestion - Arcade. Allow uploading of our own badge images

The arcade feature is a great way to get some friendly competition going between agents.However, the limited badge graphics really aggravate me! I wanted to make tiers to each ‘statistic’ level reached. EG; Resolve 50 tickets, resolve 100 tickets, resolve 500, etc etcThat’s fine I can do this - however I have to choose a different badge graphic. This doesn't make much sense, that I have a badge called Telephone Master, but it has a symbol of a cup of coffee because I already used the phone icon badge.A feature allowing us to either upload our own images (Constrain it to a set dimensions to prevent abuse of file sizes etc). This would allow me to create a ‘Telephone’ graphic that’s bronze, silver, gold, platinum, diamond etc.ORUse preset badges we have already but allow usage of the same badge for multiple achievements. Maybe even an option to shift the hue of said badge to allow differentiating the ‘levels’ if you are doing that kind of thing.

3
elias33
3 years ago

Badge winners

Show all badges
Terms of UseCookie settings