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Topics started by kcbates

2 Topics

kcbates
Skilled Expert
kcbatesSkilled Expert
asked in Automations

Set Task(s) due dates by another date

How can I set a task due date based on another date?Use case:HR submits an offboarding request item for an employee that is retiring in three weeks. The request item form includes a date and time to initiate the termination process - we will call this the Term D/T. A task is generated with the request item with a due in one hour BUT should start based on the Term D/T value on the request item form. I tried looking at custom objects but those seem very limited.Any way to accomplish this?

8
mughees12
Community Debut
10 months ago
kcbates
Skilled Expert
kcbatesSkilled Expert
asked in Ticket & Workflow Management

Check for multiple conditions and perform action without ending workflow

Thanks in advance in assisting me. Goal: Check for multiple conditions and perform action for each without ending the workflowExample: A requester asks for access to Domain A & Domain CPlease see attached image of workflow. How do I create a workflow that checks for conditions and completes actions simultaneously to other conditions and actions? I feel like the only way to achieve this would be to copy the domain B, C, & D workflows under both the rejected AND approved paths in Domain A, Domain B would include the workflows of C & D, Domain C would have Domain D and D would not have any others as it is the last condition to be checked. There has to be a better way. Save my brain. ;)

3
mmccoy
Skilled Expert
2 years ago

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