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Topics started by dp_devaprakash

2 Topics

D
Contributor
dp_devaprakashContributor
asked in Ticket & Workflow Management

Workflow Automator : Can we execute external Application POST API call using webservice node in FreshService

Hi Experts/Gurus, Wanted to check if we can implement the following business use case in Fresh Service using the workflow Automator & webservice node?When Service request (ticket) is created & approved in fresh, can we push the ticket details (requested for , requestor, ticket id, requested items) to third party application using post api call? Thank you in advance /Deva

3
Glavin Crasta
Top Contributor
2 years ago
D
Contributor
dp_devaprakashContributor
asked in API and Webhooks

Query related to API Key based authentication

Hello Experts,I have couple of queries related to decommissioning of password based authentication feature. link for one of our application as of now we are accessing the freshservice api’s using basic authentication, where we pass the api key of the agent in user name and X in the password and generate base 64. After May 2023 would this basic authentication be still possible? in general for api key based authentication, we pass the apikey name & value in header, but what is the keyname to be passed for fresh api’s? Is there any key header? /Deva

3
D
Contributor
1 year ago

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