Topics started by PoohBear
When receiving an email as an external user from a Freshdesk ticket, the plain text body part of the email has no formatting (line breaks / blank lines between paragraphs). The test is simply run together in a continuous stream (although with spaces between the words).This makes the content of the message extremely difficult to read.Does this mean something has not been configured correctly in a Freshdesk installation, or is this a bug in Freshdesk’s sending of multi-part emails, with both plain text and HTML body parts?
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