Visit Freshworks.com Visit Freshworks

Topics started by LDiFranco

1 Topic

L
Apprentice
LDiFrancoApprentice
asked in Automations and Workflows

Scheduled Tasks using System.Current Date run a day early

I’ve recently taken on the project to re-vamp our current offboarding process and to explore our options with Freshservice. I found the out-of-the-box scheduled workflow for adding tasks on the day of separation, however it seems to be running a day early.To be more specific, I created a test offboard request yesterday for a user to offboard tomorrow, 4/21. However, the workflow did its check this morning, and processed the offboard as if it was scheduled for today, 4/20. The condition is set as “End Date is System.Current Date”, and I’ve confirmed that both the System.Current Date and End Date are the correct values. Is there a more accurate condition I can have set up to have the task run only on the scheduled day and not a day early?

0
L
Apprentice
1 year ago

Badge winners

Show all badges
Terms of UseCookie settings