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Topics started by amugofjava

1 Topic

amugofjava
Apprentice
amugofjavaApprentice
asked in Ticket & Workflow Management

JSON parser jsonpath regex

​Hi,I am trying to search for a department using a custom field. This cannot be achieved using the department web service, so I am listing all departments and attempting to pull out the department I need via the JSON parser, but I am running into difficulties.Given the following JSON payload:{    "departments": [        {            "description": "Department 1",            "custom_fields": {                "company_email_addresses": "dp1_support@mydomain.com,dp1_community@mydomain.com",                "industry": "Transportation",                "geography": null,                "escalation_path": null,                "account_active": true            },            "id": 1234567891,            "name": "DP1",            "created_at": "2024-02-29T09:14:52Z",            "updated_at": "2024-02-29T09:14:52Z"        },        {            "description": "Department 2",            "custom_fields": {                "company_email_addresses": "dp2_support@mydomain.com,dp2_community@mydomain.co

0
amugofjava
Apprentice
1 month ago

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