I’m excited to share a new published customer story on Coherent whom I’ve worked with in the past! It is a great example of an enterprise customer in the manufacturing space that was able to modernize and consolidate from multiple helpdesks across their business:
Unified ITSM improves productivity for Coherent
- 500+ Agents on Freshservice
- 65,000 Tickets resolved in six months
- 4 Helpdesks transitioned